Privacy Policy
Last updated: 25 July 2026
This Privacy Policy describes how Soulcraft Studios ("Soulcraft Studios," "we," "us," or "our"), an independent game development studio based in India, collects, uses, and protects information when you visit our website or contact us.
1. Information We Collect
We collect only the information you choose to provide, and limited technical data needed to operate the site:
- Contact information — when you email us or use our contact form, we receive your name, email address, and the contents of your message.
- Technical information — our hosting provider may automatically log standard data such as IP address, browser type, and pages visited, for security and performance.
Our website does not sell products directly. If we introduce paid games or purchases in the future, payments will be processed by trusted third-party providers (such as Stripe or platform storefronts), and we will not store your full payment card details ourselves.
2. How We Use Information
- To respond to your questions, partnership requests, and other inquiries.
- To operate, maintain, and improve our website.
- To send updates about our games if you have specifically requested them.
- To comply with legal obligations and protect against fraud or abuse.
3. Payment Processing
Where purchases are offered, payment processing is handled by third-party payment providers such as Stripe. These providers process your payment information under their own privacy policies and security standards. We recommend reviewing the privacy policy of any payment provider used at checkout.
4. Cookies & Analytics
Our site uses minimal cookies necessary for basic functionality. If we add analytics in the future, we will use privacy-respecting tools and update this policy accordingly.
5. Parties We Disclose To, and How
We do not sell your personal information. We disclose limited information only to the following parties, and only as needed:
- Service providers who help us operate the website (e.g., our hosting provider and email provider).
- Payment providers such as Stripe, only as needed to complete a transaction you initiate.
- Distribution platforms (such as Steam or Reddit) where you buy or play our games, subject to their own privacy policies.
- Government or legal authorities where disclosure is required by applicable law or to protect our rights.
Method of disclosure: information is shared electronically over encrypted (HTTPS/TLS) connections through the secure interfaces or APIs of the parties above. We do not disclose your personal information by any other means, and we do not share it for third-party advertising.
6. Data Security
We take reasonable technical and organizational measures to safeguard your information, including serving the entire website over HTTPS/TLS encryption, limiting access to data on a need-to-know basis, and relying on reputable providers (such as our host and Stripe) that maintain industry-standard security practices. Payment card details are handled directly by the payment provider and are never stored on our servers. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We keep personal information only for as long as needed for the purposes described in this policy or as required by law, after which it is deleted or anonymised.
8. Your Rights
Subject to applicable law, including India's Digital Personal Data Protection Act, 2023, you may request to access, correct, or delete the personal information we hold about you, or withdraw consent. To make a request, contact us using the details in the "Grievance & Contact" section below.
9. Children's Privacy
Our website is not directed to children under 18, and we do not knowingly collect personal information from them without verifiable parental consent.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent changes.
11. Grievance & Contact
For any questions, requests, or grievances about this policy or your personal data, contact us and we will respond within a reasonable time in accordance with applicable law:
- Email: dharanidhar@soulcraftstudios.in
- Phone: +91 98809 06230 (India)
- Soulcraft Studios, Bengaluru, Karnataka, India